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Solutions Lab

Verizon Logo

Solutions Lab

Improve how field technicians communicate and collaborate.

Augmented reality

Equipment downtime can lead to lost revenues and lost customers for a business. But getting to the equipment can be a challenge if it's deployed in a hard-to-reach location. Or, if it's a highly specialized asset that requires expert personnel not located onsite for a consultation. The Verizon Augmented Reality Field Worker solution provides a hands-free, graphical overlay in technicians' headsets, so they can stay focused on the task at hand. The solution allows technicians to call up diagrams, manuals, workflows and other materials to help them complete the job. Plus, the solution provides a "see-what-I-see" view that lets technicians virtually connect remote experts to get step-by-step guidance or on-the-job training, saving time and travel costs.

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